Beta FAQ
- How to submit feedback, recommendations, or ask a question
- Do My Gold Member Benefits Still Apply in the New App?
- Will My Reviews and Rating Transfer to the New App?
- Will I Still Get Paid for Sales Made on the Legacy Site?
- Why Aren’t My Old Listings Showing on the new app?
- Buying Tickets: New App vs. Legacy Site
Buying Tickets
- Payment Requirements
- Made a request, what's next?
- How do I add my transfer information?
- My Card was Declined
- How to Cancel (Rescind) a Purchase Request
- Can I Cancel a Sale as a Buyer?
Selling Tickets
- Ticket Listing Requirements
- Create a Listing to Sell Tickets
- When Do I Get Paid?
- Is PayPal Required to Sell on CashorTrade?
- Do I send tickets before I receive the payout?
- When do I deliver tickets to a buyer?
Delivering Tickets
- What Is a Dropped Sale?
- How to Deliver Tickets on CashorTrade
- When do I deliver tickets to a buyer?
- Do I send tickets before I receive the payout?
- My Buyer Hasn't Marked Tickets as 'Received'
- How to Transfer Digital Tickets
Account Management
- Log in to CashorTrade
- What Information Is Required to Create a Profile?
- How to Update your Account Information
- Updating Your Payment and Payout Information
- What is a Gold Membership?
- Why is My Account Suspended?
General Questions
- How to Trade Tickets
- What is CashorTrade?
- What is considered Face Value?
- Requirements for Buying and Selling Tickets
- What is a flag?
- Why is my listing suspended?