All payouts are processed 3-5 business daysafter the buyer has marked the tickets as received, as long as the payout is below the seller's Available Credit.
If the payout is above the seller's Available Credit, the payout will be processed 3-5 business days after the event has ended.
If a buyer does not mark as received, the payout will be processed 3-5 business days after the event has ended.
All payouts for Travel Packages and high-risk events are paid out 3-5 business days after the event has ended.
*All Bonnaroo, BTS, and other High Risk event payouts will begin processing three business days after the event has concluded. These timelines are part of our system designed to help protect both buyers and sellers, and exceptions cannot be made.
How Payouts Work
As soon as a seller accepts a buyer's request, the buyer's card is automatically charged and the funds are held in escrow until the payment settles, and the payout can be processed.
Your payout depends on your trust level and how much money you already have waiting to be paid.
If a buyer does not mark tickets as received, the payout will begin to process 3-5 business days after the event has ended.
NOTE: For all hotel, travel packages, VIP experiences, Cloud9, Playa Luna, 100x packages, or other high-risk events, all payouts will be held in escrow until 3-5 business days after check-out. For more information, please refer to the Help Center article: Payout Process for Travel Packages and High Risk Events
Payouts are processed Monday–Friday around 10pm EST (excluding bank holidays). Please allow 1–5 business days for funds to appear in your PayPal account after the payout has been initiated.
Active Transaction Credit Limit (ATCL)
Your ATCL determines if payouts can occur before an event
As sales are completed, your Active Transaction Balance decreases, freeing up credit for future pre-event payouts
Entry-Level $0 Limit: until a valid credit/debit card and PayPal account are added to your CashorTrade profile
$500 Limit: after a valid credit card and PayPal account have been added to your CashorTrade profile
$1,000 Limit: Available after completing 3 successful sales and being on the platform for over 6 months
$2,000 Limit: Available after completing 10 successful sales and being on the platform for over 1 year
As you sell tickets, you will be paid out before the event as long as the payout does not exceed your ATCL.
Payout Examples:
Example 1: You sell one $100 ticket, and you have an ATCL of $500.
Your payout of $100 will be processed to your PayPal account on file 3-5 business days after the buyer has marked the tickets as received.
Why?: Your payout is under your ATCL
Example 2: You sell four $200 tickets for a total of $800 and you have an ATCL of $500.
Your payout of $800 will be processed to your PayPal account on file 3-5 business days after the event has ended.
Why?: The payout exceeds your Active Transaction Credit Limit
Example 3: You sell one $1,200 Hotel Package and you have an ATCL of $2,000.
Your payout of $1,200 will be processed to your PayPal account on file 3-5 business days after the event has ended.
Why?: Hotel Packages are considered high-risk and will be paid out after the event has ended, regardless of the buyer marking the tickets as received and your ATCL.
Proof of Delivery & Verification
All payouts are subject to review. Payments may be held until 3-5 business days after the event, depending on ticket type, transfer agreement, or event policy. Additional verification may be requested, including:
Photo ID held next to your face
Photo of a credit card showing your name and ONLY the last 4 digits on your card
Email confirmation of the original receipt with buyer info
Official transfer confirmation or proof of delivery (if applicable)
CashorTrade is one of the only platforms that pays sellers before the event, providing an interest-free pre-event payout while protecting both buyers and sellers