Day-of-Show Ticket Delivery

If you're selling tickets on the day of the event, it’s important to act quickly and communicate clearly to ensure a successful exchange.
 

Delivery Deadline

Sellers are required to deliver tickets within 1 HOUR of accepting a buyer's request when the sale is made on the day of the show, unless the buyer has agreed to a different timeline.

• Failure to deliver tickets within this window may result in a Dropped Sale and associated fees
   

Meeting in Person

In-person delivery is allowed; however, do know that it comes with some added risks.

For best results:

• Choose a location away from the venue (e.g., a nearby coffee shop) to avoid poor cell service

• If tickets are non-transferable, you may choose to enter the event together with the buyer
   

Will Call Pick Up

Some box offices allow Will Call transfers:

• Contact the event or venue to confirm that will-call is an option

• You'll need to arrange this in advance and confirm that the buyer’s name will be on the Will Call list
   

Pro Tip!

Keep your buyer updated throughout the process by using the CashorTrade message thread. Clear, timely communication can help avoid any confusion or delays. CashorTrade works best when users work together!

 

Need Help?

If you're having trouble delivering tickets or need help with a day-of-show sale, please contact our Fan Support Team and we will be happy to help!