Manage Waitlist Ticket Alerts

CashorTrade’s customized ticket alerts increase your chances of scoring tickets by notifying you when any tickets are posted that match your specific preferences.
 

How to Create an Alert

From the event page:

1. Search the artist or Festival you would like to set an alert for

2. Select the event date

3. Select "Join Waitlist" if there are no tickets listed yet, here you can create an alert, create an ISO listing, or use Auto Purchase 

4. Select "Set Alerts" and any other option you would prefer 

   

5. Choose your preferences:

   • Ticket quantity

   • Seating type (Reserved Seating or General Admission)

   • Features and Disclosures (VIP, Aisle Seat, etc.)

6. Click Save Alert. Your alert will now appear on your Ticket Alerts page in your Ticket Wallet
    

Manage From your Ticket Wallet:

1. Go to Ticket Wallet → Waitlist Request 

   

2. Select the Artist or Festival Alert that you created

3. Adjust your preferences (or delete the alert all together)

   • Ticket quantity

   • Seating type (Reserved Seating or General Admission)

   • Features and Disclosures (VIP, Aisle Seat, etc.)

4. Click Save Alert. Your alert will now appear on your Waitlist Request page in your Ticket Wallet
    

Note: Gold Members will be notified immediately when tickets are posted that match their alert. Non-Gold Members will be notified 10 minutes after a listing has been active if the tickets have not yet been sold.

Need Help?

If you are not receiving alerts, please check out troubleshooting steps explained in our Help Center Article Not Receiving Mobile App Push Notifications? 

Feel free to reach out to our Fan Support Team if you need any further assistance.