We recently made some changes to help prevent bot-like activity and keep face-value tickets in the hands of real fans! To do so, CashorTrade has blocked bots, VPN’s, and accounts that have suspicious or unusual activity.
If you are experiencing the “activity paused” page, our system has detected one of the following from your device. Please review the following, so your access to CashorTrade can be restored:
Disable any VPN - If you have any third party VPN or the internet connection you have runs through a VPN, you will not be able to use CashorTrade. If you are unaware of a VPN on your device, please try switching from Wi-Fi to cellular data, or from cellular to Wi-Fi.
Browser Extensions - Some dangerous browser extensions can exhibit bot-like behavior and trigger our system. If you have them installed, please disable them while using CashorTrade.
Public networks, sometimes employer or public Wi-Fi networks, utilize VPN’s and firewalls. Try using only your network cellular connection if you’re experiencing an error message when using a public network.
Please try the steps below if you continue hitting the landing page:
Be sure you have tried being connected through Cellular Data, rather than Wi-Fi
Disable any active device VPN service
Disable browser extensions
Try using a different device on a different network
Please note: If the system detects a VPN is enabled (either through your device or through the network you are connected to), you will not be able to use the CashorTrade platform. To check if a VPN is detected, visit: https://www.ipqualityscore.com/vpn-ip-address-check
How to disable a VPN
To disable a VPN on a device, navigate to your device's settings, usually under "Network & Internet" or "Connections," and locate the VPN settings. From there, you can either toggle the VPN off or disconnect the specific VPN connection you wish to disable. On some devices, you can also disconnect the VPN through the VPN app itself.
Detailed Steps: 1. Access Device Settings: Open your device's settings application. 2. Find Network or Connection Settings: Locate the "Network & Internet," "Connections," or a similar section related to network settings. 3. Locate VPN Settings: Within the network settings, find the "VPN" or "Virtual Private Network" option. 4. Disable or Disconnect: Toggle: If you see a toggle switch, toggle it to the "off" position. Disconnect: If you see a list of VPN connections, select the one you want to disable and choose "Disconnect" or a similar option. 5. Verify: Ensure the VPN is disabled or disconnected by checking for indicators in the settings or the VPN app.