How to Transfer DICE Tickets

To transfer tickets purchased through DICE, follow these steps as outlined on the DICE Help Center: How to send tickets to a friend
 

1. Open the DICE app. Tap the ticket icon at the bottom of the screen. 

2. Select the event. 

3. Press Send ticket to a friend.

4. Select the person you’d like to transfer to from your phone’s contact list

   • Note: You may need to add your buyer's contact info to your phone contacts to complete the transfer process

5. Then, choose the number of tickets you’d like to transfer, and press Send ticket.

Note: The buyer will need to have a DICE account in order to access the tickets that have been transferred to them
 

Mark as Sent on CashorTrade: Once the tickets have been sent, return to CashorTrade to mark them as sent to let the buyer know
 

Non-Transferrable Tickets

Some events do not allow ticket transfers. In these cases, you may provide the buyer with temporary access to your DICE account:

• Set a temporary password and remove any payment information and unrelated tickets

• Give the buyer access to the relevant tickets only

• After the event, change your password back
   

Important Notes

• Check that your tickets can be delivered before accepting a buyer's request on CashorTrade

• Once a request is accepted, both buyer and seller enter into a legally binding contract to complete the sale as listed

• Failure to deliver tickets after a request is accepted may result in a Dropped Sale and associated fees

Need Help?

If you're having trouble with a transfer, please contact DICE Support for assistance
 

As always, we are here for you, so feel free to reach out to our Fan Support Team with any questions and we will be happy to help!