Please be patient. Delayed transfer tickets are very common these days and often become transferable within 48 hours before the event, if not sooner.
Your primary ticket account may show the tickets as non-transferable or the transfer button may be grayed out in the app, but the transfer option should appear once the event nears. This often effects ALL tickets to a certain event. Sometimes a timeline is available to determine when the tickets will become transferrable, but not always. Sellers just need to be diligent in checking their primary ticket app and making sure ticket transfers happen once the transfer option is made available. If sellers do not make the transfer to the buyer they will not be paid out. Both buyer and seller should keep communication to remain on the same page about the delivery of the tickets.